Shipping policy

Shipping: We now ship to over 100+ countries.
Lost Items
- If an item is lost during transit through our partnered couriers, we will provide a replacement.
- Exclusions: Items lost through pick-ups or self-arranged shipping methods are not covered under our refund or replacement policy.
Pick-Ups and Self-Arranged Shipping
- Customers who opt for pick-up or arrange their own shipping are responsible for the safety and tracking of the package once it leaves our facility. Carry Om is not liable for lost or damaged items in these cases.
Processing Time
- Orders are processed within 1 business day after payment confirmation. You will receive a tracking number once your order is shipped.
Shipping Fees
- Shipping fees are calculated at checkout based on your location and the weight of your order.
Delivery Time
- Nationwide Philippines delivery time: 1-7 Days. Please note that delivery times may vary due to courier schedules or unforeseen delays such as weather conditions.
- Metro Manila and nearby cities are shipped within 1-3 days. The rest can vary from 3-8 days.
- If your order hasn't arrived on the estimated delivery date, please message us.
Order Tracking
- Once shipped, you will receive an email with tracking details. If you encounter any issues, please contact us at om@carryom.com.ph
Contact Us
- If you have questions about your shipment, email us at om@carryom.com.ph with your order number.

Our shipping policy may change from time to time without prior notice.

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